IMPORTANT: Please read the following information related to resetting your password before proceeding to the Self-Service Password Reset application – SSPR.
- In the ‘User ID’ box, enter your User ID followed by ‘@fmi.com’.
- The characters in the ‘captcha’ on the first page can be hard to read. You may need to make multiple attempts or request a new code by clicking the refresh icon.
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Following are the requirements for your new password:
- It cannot match your ID
- It must be different than your last 10 passwords
- Your password must be a minimum of eight characters
- It must start with an alphabetical character
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You must use one character from each of the following groups:
- Lower case alphabet
- Upper case alphabet
- Numbers
- Special Characters (*,#,@,!)
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To view the strength of your password, click here
To view step-by-step Self-Service Password Reset instructions, click here